Privacy Policy
Privacy Policy
At Pretty Paws, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe..
Information We Collect
Personal Information: When you book a service, contact us, or use our website, we may collect details such as your name, email address, phone number, pet details, and billing information.
Payment Information: If you make a payment through our website or booking platform, payment details may be processed securely through our trusted payment provider.
Usage Information: We may collect information about how you use our website, such as pages visited, links clicked, and booking activity.
Device Information: We may collect basic device information such as browser type, operating system, and device type.
How We Use Your Information
We use your information to:
Process bookings and provide grooming, daycare, boarding, and other pet care services.
Communicate with you about appointments, updates, offers, and customer support.
Improve our website, services, and customer experience.
Personalize content and service recommendations where relevant.
Analyze website performance and customer preferences.
Information Sharing
Pretty Paws does not sell or trade your personal information. We may share necessary information with trusted third-party service providers who help us operate our website, manage bookings, process payments, or provide customer support.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, update, correct, or delete your personal information. You may also opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Changes to This Privacy Policy
Pretty Paws may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately.
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